IF MY APPLICATION IS DENIED, CAN I APPEAL THE DECISION? WHAT IS THAT PROCESS LIKE?

If you are being denied licensure, you will receive an Intent to Deny Order. On that order, there will be specifics regarding your right to appeal or other options you might have.

If you would like to obtain a copy of your background report to review it for accuracy or completeness, you may submit a request in writing to the Background Screening Unit identifying the reason for the request and providing satisfactory proof of identity (full name & date of birth, last four digits of your Social Security Number, and your license or file number with the Department).

HOW WILL I KNOW IF I AM NOT CLEAR TO BE LICENSED?

If the result of the background report shows arrests and offenses, or incomplete dispositions, you will receive a notice from your profession’s Board office requesting additional information. Depending on the types and seriousness of the offenses, your file may go before the Board for further review. If the Board denies your file, you will receive an official Intent to Deny Order and will have right of appeal.

I DO NOT HAVE A SOCIAL SECURITY NUMBER. HOW DO I COMPLETE THE BACKGROUND SCREENING PORTION OF MY APPLICATION?

All criminal history checks for our screened professions must be initiated through the Florida’s Care Provider Background Screening Clearinghouse where they will be retained for a period of 5 years. To meet the requirements of the Clearinghouse, AHCA has verified if an applicant is unable to legally obtain a social security number, they must provide an individual taxpayer identification number (ITIN). Please visit the website for the Social Security Administration or the Internal Revenue Service to apply for one of these required government issued numbers.

Note: Although the ITIN will be sufficient to complete the background screening requirement, you will still need a social security number to be licensed by our agency. A social security number is a statutory requirement for licensure. You will not be granted a license until you are able to provide the Department with a valid social security number. If this information needs updating, you will need to mail a copy of your social security card to the appropriate board office for update.

WHAT DOCUMENTS DO I NEED TO SEND IN? DO THEY HAVE TO BE CERTIFIED?

No, documents do not need to be certified; however, you will need to submit:

  • Self-Explanation – a letter written in your own words that describe the circumstances surrounding each offense, including date, city, state, charges, and final outcome.
  • Court Dispositions – Actual documentation from the County Clerk of Courts in the jurisdiction (state/county) in which the offense(s) occurred, including disposition/final outcome. You may be able to obtain this online through the clerk of court website. NOTE: Have all alias/maiden names included in the search.
  • Arrest Report(s) – a copy of the arrest report for each offense. If you are unable to obtain a copy from the Clerk of Court, you can request a copy from the arresting agency.
  • Probation/Parole or PTI Letters (If applicable) – proof that you completed all court-ordered probation/parole or PTI (Pre-trial intervention). This documentation must be issued by the probation office and must include the start date and termination date of your probation or supervised release.
  • Receipt of Payment (If applicable) – proof that all fines, restitution, or other court costs have been paid in full for each offense. This documentation can be obtained from the Clerk of Court in the county in which the offense occurred and must include the date on which the payment/completion of the sanction was satisfied.

Note: You can upload documentation along with your initial, renewal or exemption application. Additionally, you can send criminal history documents to MQA.BackgroundScreen@flhealth.gov, or by fax (850) 617-6290 or mail:

Background Screening Unit
Florida Department of Health
4052 Bald Cypress Way, Bin BSU-01
Tallahassee, FL 32399-3260