If you failed to disclose a criminal conviction on your application for licensure, you will be required to submit all supporting documentation pertaining to the conviction. Once your file has been deemed complete, the Board will contact you if they need additional information.
Archives: FAQ
DO I HAVE TO REPORT SEALED ARRESTS OR CONVICTIONS?
Yes, you will need to report those charges. Professions licensed by the Department of Health are required to disclose sealed charges.
Please refer to the FDLE Website: Sealed & Expunged Records for additional information.
DO I HAVE TO REPORT CHARGES IF I COMPLETED A COURT DIVERSION PROGRAM AND CHARGES WERE DISMISSED?
Yes, you will need to report those charges.
DO I NEED TO REPORT ALL CRIMINAL HISTORY OR ONLY DISQUALIFYING OFFENSES?
You will need to report all criminal history except for minor traffic offenses. DUI/DWI and reckless driving are not considered minor traffic offenses for this purpose.
I RECEIVED A LETTER STATING THAT MY SECOND SET OF PRINTS WERE REJECTED/ILLEGIBLE AND A REQUEST HAS BEEN SENT TO THE FBI FOR A NAME SEARCH. WHAT DO I DO NOW?
There is no further action to be taken by you or the Department. Unfortunately, this is an FBI process, and it can take up to 8 weeks.
I RECEIVED A LETTER THAT MY PRINTS WERE REJECTED/ILLEGIBLE. WHAT DO I NEED TO DO NOW?
If it is determined by the Federal Bureau of Investigation (FBI) that your prints were not legible, the Department will send you a letter asking you to return to the same service provider who did your initial prints and schedule a re-roll of your prints.
You will be required to bring the Department’s notification letter with you as information such as the TCN (Transaction Control Number) and TCR (Transaction Control Reference) must be identified and used at the time of the resubmission. After your first rejection, you have 180 days to get them redone without being charged the FBI fee. After this time, you will be responsible for any costs associated with the re-roll of your fingerprints.
IF I HAVE BEEN PREVIOUSLY FINGERPRINTED FOR A BACKGROUND CHECK, CAN YOU USE THOSE RESULTS TO PROCESS MY APPLICATION?
We can only view previous results if they were submitted by a FDLE approved and Clearinghouse compliant Livescan Service Provider and entered into the Clearinghouse within the last five years by one of the specified agencies defined in s. 435.02(5), Florida Statutes. If these conditions apply and your previous screening meets the current screening standards required by the Department of Health, then it is possible that you may not need to submit a new background check.
If you are still not sure if your last screening meets this criteria, please contact the Background Screening Unit at mqa.backgroundscreen@flhealth.gov to verify that they are able to view your results.
HOW LONG IS MY BACKGROUND SCREENING GOOD FOR?
Once your prints have been entered into the Care Provider Background Screening Clearinghouse, they will be retained for 5 years.
WHAT ARE MY OPTIONS IF I REVIEW MY BACKGROUND REPORT AND IT IS INCOMPLETE OR INACCURATE?
Pursuant to 28 CFR 16.34, if, after reviewing your record, you believe that it is incorrect or incomplete in any respect and wish to make changes, corrections or update the alleged deficiency, you should make application directly to the agency which contributed the questioned information (the arresting agency and/or the appropriate judicial system).
You may also direct your challenge as to the accuracy or completeness of any entry on the record to the FBI, Criminal Justice Information Services (CJIS) Division, ATTN: SCU, Mod. D-2, 1000 Custer Hollow Road, Clarksburg, WV 26306. The FBI will then forward the challenge to the agency which submitted the data requesting that agency to verify or correct the challenged entry. Upon the receipt of an official communication directly from the agency which contributed the original information, the FBI CJIS Division will make any changes necessary in accordance with the information supplied by that agency.
The link below will take you to FDLE’s process for handling challenges to the accuracy and completeness of the information contained in the criminal history record. This process can take up to 6-8 weeks.
fdle.state.fl.us/Criminal-History-Records/Personal-Review.aspx
CAN THE DEPARTMENT PROVIDE ME A COPY OF MY BACKGROUND RESULTS?
Please review the following information from the Florida Department of Law Enforcement (FDLE) regarding Criminal History Record Information Sharing: fdle.state.fl.us/Criminal-History-Records/Record-Check (Scroll to Criminal History Record Information Sharing).
Note: You can request a copy of your criminal history record directly from FDLE and the Federal Bureau of Investigation.
